We're Here to Help
Questions? Concerns? Let’s make your shopping experience seamless and enjoyable.
We're Here to Help
Questions? Concerns? Let’s make your shopping experience seamless and enjoyable.
We're Here to Help
Questions? Concerns? Let’s make your shopping experience seamless and enjoyable.
How can I track my House of Rizz coffee order?
Once your order is shipped, you'll receive an email and/or SMS with a tracking number and a link to our courier partner's website. You can use this to monitor your coffee's journey to your doorstep. You can also usually find tracking information by logging into your account on our website under "Order History."
What payment methods do you accept, and is my payment information secure?
We accept a wide range of payment methods including major credit cards (Visa, Mastercard, Amex), debit cards, UPI, net banking, and popular mobile wallets. All transactions are processed through secure, encrypted payment gateways, ensuring your financial information is always protected. We do not store your full card details on our servers.
What is your order cancellation policy? Can I cancel my order after placing it?
ou can cancel your order if it has not yet been processed for dispatch. To do so, please log into your account, go to your order history, and select the "Cancel Order" option if available. Alternatively, you can contact our Customer Care team immediately with your order number. If the order has already been shipped, it cannot be cancelled but you may be able to return it based on our return policy.
How does the monthly coffee subscription (The Rizz Ritual) work, and can I modify it?
Our Rizz Ritual subscription delivers your chosen House of Rizz coffees to you automatically each month. You select your coffees, quantity, and we handle the rest! Yes, you have full flexibility. You can easily modify your coffee selection, change quantities, update your delivery address, pause your subscription, or skip a month's delivery by logging into your account and managing your subscription settings.
How do I cancel my monthly coffee subscription?
We aim to make managing your Rizz Ritual subscription as effortless as enjoying our coffee. You can cancel your monthly subscription at any time by logging into your account on our website and navigating to the "Manage Subscriptions" section. Please ensure cancellations are made a few days before your next scheduled billing/shipping date to avoid being charged for the upcoming cycle. There are no long-term commitments or cancellation fees.
How can I track my House of Rizz coffee order?
Once your order is shipped, you'll receive an email and/or SMS with a tracking number and a link to our courier partner's website. You can use this to monitor your coffee's journey to your doorstep. You can also usually find tracking information by logging into your account on our website under "Order History."
What payment methods do you accept, and is my payment information secure?
We accept a wide range of payment methods including major credit cards (Visa, Mastercard, Amex), debit cards, UPI, net banking, and popular mobile wallets. All transactions are processed through secure, encrypted payment gateways, ensuring your financial information is always protected. We do not store your full card details on our servers.
What is your order cancellation policy? Can I cancel my order after placing it?
ou can cancel your order if it has not yet been processed for dispatch. To do so, please log into your account, go to your order history, and select the "Cancel Order" option if available. Alternatively, you can contact our Customer Care team immediately with your order number. If the order has already been shipped, it cannot be cancelled but you may be able to return it based on our return policy.
How does the monthly coffee subscription (The Rizz Ritual) work, and can I modify it?
Our Rizz Ritual subscription delivers your chosen House of Rizz coffees to you automatically each month. You select your coffees, quantity, and we handle the rest! Yes, you have full flexibility. You can easily modify your coffee selection, change quantities, update your delivery address, pause your subscription, or skip a month's delivery by logging into your account and managing your subscription settings.
How do I cancel my monthly coffee subscription?
We aim to make managing your Rizz Ritual subscription as effortless as enjoying our coffee. You can cancel your monthly subscription at any time by logging into your account on our website and navigating to the "Manage Subscriptions" section. Please ensure cancellations are made a few days before your next scheduled billing/shipping date to avoid being charged for the upcoming cycle. There are no long-term commitments or cancellation fees.
How can I track my House of Rizz coffee order?
Once your order is shipped, you'll receive an email and/or SMS with a tracking number and a link to our courier partner's website. You can use this to monitor your coffee's journey to your doorstep. You can also usually find tracking information by logging into your account on our website under "Order History."
What payment methods do you accept, and is my payment information secure?
We accept a wide range of payment methods including major credit cards (Visa, Mastercard, Amex), debit cards, UPI, net banking, and popular mobile wallets. All transactions are processed through secure, encrypted payment gateways, ensuring your financial information is always protected. We do not store your full card details on our servers.
What is your order cancellation policy? Can I cancel my order after placing it?
ou can cancel your order if it has not yet been processed for dispatch. To do so, please log into your account, go to your order history, and select the "Cancel Order" option if available. Alternatively, you can contact our Customer Care team immediately with your order number. If the order has already been shipped, it cannot be cancelled but you may be able to return it based on our return policy.
How does the monthly coffee subscription (The Rizz Ritual) work, and can I modify it?
Our Rizz Ritual subscription delivers your chosen House of Rizz coffees to you automatically each month. You select your coffees, quantity, and we handle the rest! Yes, you have full flexibility. You can easily modify your coffee selection, change quantities, update your delivery address, pause your subscription, or skip a month's delivery by logging into your account and managing your subscription settings.
How do I cancel my monthly coffee subscription?
We aim to make managing your Rizz Ritual subscription as effortless as enjoying our coffee. You can cancel your monthly subscription at any time by logging into your account on our website and navigating to the "Manage Subscriptions" section. Please ensure cancellations are made a few days before your next scheduled billing/shipping date to avoid being charged for the upcoming cycle. There are no long-term commitments or cancellation fees.
Stay Connected & Brewed In.
Get More From Your Coffee – Straight to Your Inbox: Become a House of Rizz Insider! By subscribing to our newsletter, you're ensuring you never miss out on the best we have to offer. Expect timely updates on our freshest roasts, special discounts reserved for our subscribers, practical tips to perfect your home brewing, and engaging stories from the world of coffee. Sign up now to enhance your daily ritual with exclusive content from House of Rizz.
Stay Connected & Brewed In.
Get More From Your Coffee – Straight to Your Inbox: Become a House of Rizz Insider! By subscribing to our newsletter, you're ensuring you never miss out on the best we have to offer. Expect timely updates on our freshest roasts, special discounts reserved for our subscribers, practical tips to perfect your home brewing, and engaging stories from the world of coffee. Sign up now to enhance your daily ritual with exclusive content from House of Rizz.
Stay Connected & Brewed In.
Get More From Your Coffee – Straight to Your Inbox: Become a House of Rizz Insider! By subscribing to our newsletter, you're ensuring you never miss out on the best we have to offer. Expect timely updates on our freshest roasts, special discounts reserved for our subscribers, practical tips to perfect your home brewing, and engaging stories from the world of coffee. Sign up now to enhance your daily ritual with exclusive content from House of Rizz.